{"id":613,"date":"2025-06-05T00:30:32","date_gmt":"2025-06-05T00:30:32","guid":{"rendered":"https:\/\/www.returnit.com.au\/vic\/?page_id=167"},"modified":"2026-05-12T17:02:34","modified_gmt":"2026-05-12T07:02:34","slug":"ways-to-return-it","status":"publish","type":"page","link":"https:\/\/www.returnit.com.au\/qld\/ways-to-return-it\/","title":{"rendered":"Ways to Return-It"},"content":{"rendered":"\n\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/01\/27135136\/Artboard-2.png\" alt=\"Artboard 2\" itemprop=\"image\" title=\"Artboard 2\" onerror=\"this.style.display='none'\" loading='lazy' \/>\n\n\t<h4><strong>There are a few easy ways to return your eligible containers and collect your 10c refund. Each refund point is a little different, read below so you can choose what suits you best<\/strong><\/h4>\n            <a href=\"#\" role=\"button\">\n                            Find out what&#8217;s best for you\n                    <\/a>\n        <script>\n      window.rtQuestionnaireConfig = { historyNavigation: false };\n      window.rtQuestionnaireData   = {\"steps\":[{\"step_id\":\"start\",\"title\":\"\",\"question_text\":\"<h2>Find Your Perfect Return-It Option!<\\\/h2>\\n<p>Looking to recycle your containers but not sure where to start?<\\\/p>\\n<p><strong>We&#8217;re here to help!<\\\/strong><\\\/p>\\n<p>Answer a few quick questions, and we\\u2019ll match you with\\u2028the best Return-It service for your needs.<\\\/p>\\n\",\"choices\":[{\"label\":\"Let's get started\",\"next\":\"cash\",\"url\":\"\"}]},{\"step_id\":\"cash\",\"title\":\"Help me choose...\",\"question_text\":\"<h2><img class=\\\"alignnone size-full wp-image-620\\\" src=\\\"https:\\\/\\\/d355xnsq80xdyd.cloudfront.net\\\/app\\\/uploads\\\/sites\\\/2\\\/2026\\\/01\\\/27135331\\\/Money-return%402x.png\\\" alt=\\\"\\\" width=\\\"160\\\" height=\\\"160\\\" \\\/><\\\/h2>\\n<h2>Do you want cash for your containers?<\\\/h2>\\n\",\"choices\":[{\"label\":\"Yes\",\"next\":\"depot\",\"url\":\"\"},{\"label\":\"No\",\"next\":\"over200\",\"url\":\"\"}]},{\"step_id\":\"over200\",\"title\":\"Help me choose...\",\"question_text\":\"<h2><img class=\\\"alignnone size-full wp-image-629\\\" src=\\\"https:\\\/\\\/d355xnsq80xdyd.cloudfront.net\\\/app\\\/uploads\\\/sites\\\/2\\\/2026\\\/01\\\/27135336\\\/Community-Hub%402x.png\\\" alt=\\\"\\\" width=\\\"192\\\" height=\\\"192\\\" \\\/><\\\/h2>\\n<h2>Are you looking to recycle\\u2028over 200 containers?<\\\/h2>\\n\",\"choices\":[{\"label\":\"Yes\",\"next\":\"depot\",\"url\":\"\"},{\"label\":\"No\",\"next\":\"customerorservice\",\"url\":\"\"}]},{\"step_id\":\"customerorservice\",\"title\":\"Help me choose...\",\"question_text\":\"<h2><img class=\\\"alignnone size-full wp-image-617\\\" src=\\\"https:\\\/\\\/d355xnsq80xdyd.cloudfront.net\\\/app\\\/uploads\\\/sites\\\/2\\\/2026\\\/01\\\/27135330\\\/Drive-through%402x.png\\\" alt=\\\"\\\" width=\\\"192\\\" height=\\\"192\\\" \\\/><\\\/h2>\\n<h2>What best describes what you&#8217;re looking for?<\\\/h2>\\n\",\"choices\":[{\"label\":\"I need Customer Service\",\"next\":\"depot\",\"url\":\"\"},{\"label\":\"Convenience is important to me\",\"next\":\"pickupcontainers\",\"url\":\"\"}]},{\"step_id\":\"pickupcontainers\",\"title\":\"Help me choose...\",\"question_text\":\"<p><img class=\\\"alignnone size-full wp-image-628\\\" src=\\\"https:\\\/\\\/d355xnsq80xdyd.cloudfront.net\\\/app\\\/uploads\\\/sites\\\/2\\\/2026\\\/01\\\/27135335\\\/Collection%402x.png\\\" alt=\\\"\\\" width=\\\"192\\\" height=\\\"192\\\" \\\/><\\\/p>\\n<h2>Do you want us to come pick your containers up from your home or business?<\\\/h2>\\n\",\"choices\":[{\"label\":\"Yes\",\"next\":\"recollect\",\"url\":\"\"},{\"label\":\"No\",\"next\":\"bagdrop\",\"url\":\"\"}]},{\"step_id\":\"depot\",\"title\":\"\",\"question_text\":\"<h2><img class=\\\"alignnone size-full wp-image-626\\\" src=\\\"https:\\\/\\\/d355xnsq80xdyd.cloudfront.net\\\/app\\\/uploads\\\/sites\\\/2\\\/2026\\\/01\\\/27135334\\\/Automated-Depot_QLD%402x.png\\\" alt=\\\"\\\" width=\\\"192\\\" height=\\\"192\\\" \\\/><\\\/h2>\\n<h2>Depot is Your Best Match!<\\\/h2>\\n\",\"choices\":[{\"label\":\"Find my nearest Depot\",\"next\":\"\",\"url\":\"https:\\\/\\\/www.returnit.com.au\\\/qld\\\/locations?type=depot\"},{\"label\":\"Read more about Depots\",\"next\":\"\",\"url\":\"https:\\\/\\\/www.returnit.com.au\\\/qld\\\/ways-to-return-it#description-depot\"}]},{\"step_id\":\"bagdrop\",\"title\":\"\",\"question_text\":\"<p><img class=\\\"alignnone size-full wp-image-627\\\" src=\\\"https:\\\/\\\/d355xnsq80xdyd.cloudfront.net\\\/app\\\/uploads\\\/sites\\\/2\\\/2026\\\/01\\\/27135335\\\/Bag-Drop%402x.png\\\" alt=\\\"\\\" width=\\\"192\\\" height=\\\"192\\\" \\\/><\\\/p>\\n<h2>Bag Drop is your best match!<\\\/h2>\\n\",\"choices\":[{\"label\":\"Find my nearest Bag Drop return point\",\"next\":\"\",\"url\":\"https:\\\/\\\/www.returnit.com.au\\\/qld\\\/locations?type=bag-drop\"},{\"label\":\"Read more about Bag Drop\",\"next\":\"\",\"url\":\"https:\\\/\\\/www.returnit.com.au\\\/qld\\\/ways-to-return-it#description-bagdrop\"}]},{\"step_id\":\"rvm\",\"title\":\"\",\"question_text\":\"<p><img class=\\\"alignnone wp-image-463\\\" src=\\\"https:\\\/\\\/www.returnit.com.au\\\/app\\\/uploads\\\/2025\\\/05\\\/RVM.svg\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"96\\\" \\\/><\\\/p>\\n<h2>Reverse Vending Machine (RVM) is your best match!<\\\/h2>\\n\",\"choices\":[{\"label\":\"Find my nearest RVM return point\",\"next\":\"\",\"url\":\"\"},{\"label\":\"Read more about RVMs\",\"next\":\"\",\"url\":\"\"}]},{\"step_id\":\"recollect\",\"title\":\"\",\"question_text\":\"<p><img class=\\\"alignnone size-medium wp-image-751\\\" src=\\\"https:\\\/\\\/d355xnsq80xdyd.cloudfront.net\\\/app\\\/uploads\\\/sites\\\/2\\\/2025\\\/05\\\/06140625\\\/Artboard-1-100-300x261.jpg\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"261\\\" \\\/><\\\/p>\\n<h2>ReCollect is your best match!<\\\/h2>\\n\",\"choices\":[{\"label\":\"Click here to get Started with ReCollect today!\",\"next\":\"\",\"url\":\"https:\\\/\\\/www.returnit.com.au\\\/qld\\\/recollect\"}]}],\"historyNavigation\":false};\n    <\/script>\n\n<div class=\"rt-form-progress-container hidden w-full mb-4\">\n  <div class=\"rt-form-progress rtt-bg-secondary h-1 w-0 transition-all duration-300 ease-linear\"><\/div>\n<\/div>\n\n<div class=\"questionnaire-wrapper p-8\">\n  <div id=\"rt-questionnaire-root\" class=\"rt-form-root mb-10\">\n\n    <button class=\"rt-form-back text-sm text-gray-600 hidden\">\u2190 Back<\/button>\n\n    <div class=\"rt-form-header flex flex-col items-center mb-8\">\n      <h6 class=\"rt-form-step-title text-sm text-center mb-2 rtt-text-primary\"><\/h6>\n    <\/div>\n\n    <div class=\"rt-form-body\">\n      <div class=\"rt-form-question text-base text-center m-auto mb-8 md:max-w-[670px]\"><\/div>\n      <div class=\"rt-form-choices grid grid-cols-1 gap-4 md:grid-cols-2 md:gap-6\"><\/div>\n    <\/div>\n  <\/div>\n\n<\/div>    \n<h2  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tCash-Back Depot\t<\/h2>\n\t\t<meta itemprop=\"url\" content=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/05155137\/How-To-Use-The-Container-Deposit-Systems.mp4\" \/><div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-613-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/05155137\/How-To-Use-The-Container-Deposit-Systems.mp4?_=1\" \/><source type=\"video\/mp4\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/05155137\/How-To-Use-The-Container-Deposit-Systems.mp4?_=1\" \/><a href=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/05155137\/How-To-Use-The-Container-Deposit-Systems.mp4\">https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/05155137\/How-To-Use-The-Container-Deposit-Systems.mp4<\/a><\/video><\/div>\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/01\/27135330\/Drive-through%402x.png\" alt=\"Drive through@2x\" itemprop=\"image\" title=\"Drive through@2x\" onerror=\"this.style.display='none'\" loading='lazy' \/>\n\t<p>Depots are large, staffed recycling centres where our team is ready to help.<br data-start=\"222\" data-end=\"225\" \/>They&#8217;re built for all return sizes from a few containers to carloads. With walk-in, drive-through, fast-counting, or material-counting services, depots make recycling quick and efficient. They never fill up, so there&#8217;s no need to book ahead. Get instant cash, electronic refunds via bank account or choose to donate all at one convenient location plus a smile.<\/p>\n            <a href=\"https:\/\/www.returnit.com.au\/qld\/locations\/?type=depot\" target=\"_blank\" role=\"button\" rel=\"noopener\">\n                        Find your nearest Cash-Back Depot\n                    <\/a>\n<h2  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tBag Drop\t<\/h2>\n\tBag Drops let recycling fit easily into your day. Pre-register once for a Containers for Change Scheme ID and you&#8217;re ready to go.\n<strong data-start=\"585\" data-end=\"601\">How it works<\/strong>\n<ul data-start=\"602\" data-end=\"843\">\n<li data-start=\"602\" data-end=\"706\">\n<strong data-start=\"604\" data-end=\"615\">Bag it:<\/strong> Put your eligible containers into durable bags (regular kitchen tidy bags work perfectly).\n<\/li>\n<li data-start=\"707\" data-end=\"788\">\n<strong data-start=\"709\" data-end=\"720\">Label it:<\/strong> Label your bags with your scheme ID.\n<\/li>\n<li data-start=\"789\" data-end=\"843\">\n<strong data-start=\"791\" data-end=\"803\">Drop it:<\/strong> Leave your bags at an Bag Drop location.\n<\/li>\n<\/ul>\nWe&#8217;ll collect and count your containers at our depot, and your account will be credited within a few days. Easy.\n            <a href=\"https:\/\/www.returnit.com.au\/qld\/locations\/?type=bagdrop\" target=\"_blank\" role=\"button\" rel=\"noopener\">\n                        Find your nearest Bag Drop\n                    <\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/01\/27135335\/Bag-Drop%402x.png\" alt=\"Bag Drop@2x\" itemprop=\"image\" title=\"Bag Drop@2x\" onerror=\"this.style.display='none'\" loading='lazy' \/>\n\t\t<meta itemprop=\"url\" content=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112224\/How-To-Use-The-Bag-Drop.mp4\" \/><div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-613-2\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112224\/How-To-Use-The-Bag-Drop.mp4?_=2\" \/><source type=\"video\/mp4\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112224\/How-To-Use-The-Bag-Drop.mp4?_=2\" \/><a href=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112224\/How-To-Use-The-Bag-Drop.mp4\">https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112224\/How-To-Use-The-Bag-Drop.mp4<\/a><\/video><\/div>\t\n<h2  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tCollection Service &#8211; ReCollect\t<\/h2>\n\t\t<meta itemprop=\"url\" content=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112424\/How-To-Use-The-Recollect-App.mp4\" \/><div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-613-3\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112424\/How-To-Use-The-Recollect-App.mp4?_=3\" \/><source type=\"video\/mp4\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112424\/How-To-Use-The-Recollect-App.mp4?_=3\" \/><a href=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112424\/How-To-Use-The-Recollect-App.mp4\">https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/02\/04112424\/How-To-Use-The-Recollect-App.mp4<\/a><\/video><\/div>\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/d355xnsq80xdyd.cloudfront.net\/app\/uploads\/sites\/2\/2026\/01\/27135335\/Collection%402x.png\" alt=\"Collection@2x\" itemprop=\"image\" title=\"Collection@2x\" onerror=\"this.style.display='none'\" loading='lazy' \/>\n\tWe pick up eligible containers straight from your home or business and return them for cash on your behalf. No trips. No sorting stress. No wasted refunds.\nPerfect for homes, offices, caf\u00e9s, and commercial spaces, ReCollect works seamlessly alongside your existing recycling program, just smarter.\nFor businesses, that means:\n<ul data-start=\"726\" data-end=\"835\">\n<li data-start=\"726\" data-end=\"756\">\nOffsetting operating costs\n<\/li>\n<li data-start=\"757\" data-end=\"788\">\nDonating refunds to charity\n<\/li>\n<li data-start=\"789\" data-end=\"835\">\nFunding staff perks or office celebrations\n<\/li>\n<\/ul>\n            <a href=\"https:\/\/app.re-collect.com.au\/register\" target=\"_blank\" role=\"button\" rel=\"noopener\">\n                        Book Your Collection\n                    <\/a>\n<h2  data-animation-delay=\"0\" data-animation-duration=\"1\">\n\t\t\tStill have questions?\t<\/h2>\n\t\t\t\t\t\t<h4 tabindex=\"0\">Do I need an account if I return at a depot?<\/h4>\n<section dir=\"auto\" data-turn-id=\"264a30b2-0237-4999-a459-ad16bab038e6\" data-turn-id-container=\"264a30b2-0237-4999-a459-ad16bab038e6\" data-testid=\"conversation-turn-1\" data-scroll-anchor=\"false\" data-turn=\"user\"><\/section>\nOur depots offer three refund options: cash refunds, electronic refunds, and donations.\n<section dir=\"auto\" data-turn-id=\"request-WEB:a487ae68-b454-47e1-a2d9-ce70ceecd1b4-0\" data-turn-id-container=\"request-WEB:a487ae68-b454-47e1-a2d9-ce70ceecd1b4-0\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\nYou do not need an account to receive a cash refund, but an account is required for electronic refunds.\n<\/section>\n\t\t\t\t\t\t<h4 tabindex=\"0\">What condition do my containers need to be in to receive a 10c refund?<\/h4>\n\t\t\t<p>In Queensland, all containers can be returned for a refund, except for broken glass. Crushed or damaged containers will receive the full deposit fee refund, as long as they are eligible for return under the container deposit scheme. Broken glass cannot be safely handled and recycled, so it cannot be returned for a refund<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">What is a fast counting machine?<\/h4>\n\t\t\tAt a Fast-Counting Depot, simply pour all your containers onto the belt and let the machine do the work. Your containers are counted in record time, no sorting required.\nYou can find a full list of services offered at each depot on their <strong><em><a href=\"https:\/\/www.returnit.com.au\/qld\/locations\/\">locations page.<\/a><\/em><\/strong>\n\t\t\t\t\t\t<h4 tabindex=\"0\">Do I need an account if I return at Bag, Drop and Go?<\/h4>\n\t\t\tThe Bag, Drop and Go Pods do not dispense cash.<br data-start=\"77\" data-end=\"80\" \/>To get your refund, <strong><em><a href=\"https:\/\/member.containersforchange.com.au\/\">sign up on the Containers for Change website<\/a> <\/em><\/strong>by creating a profile with your address and bank information. Once registered, you can use your mobile phone as your identifier at any Return-It when cashing out your refund.\n\t\t\t\t\t\t<h4 tabindex=\"0\">How many containers can I take to a Bag, Drop and Go?<\/h4>\n\t\t\t<p>Bag Drops are for small to medium quantities, with most depots taking drop offs, and a number of drop off only locations. Simply bring your eligible containers in a clear plastic bag, labelled with your Containers for Change number, and choose your refund method (donate to charity or credit your online account)<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">How long will it take for my refund to reach my bank account if I have returned my containers through a bag drop?<\/h4>\n\t\t\tTypically, it can take up to 10 business days for the refund to appear in your bank account after returning containers through a bag drop. However, processing times can vary depending on the volume of returns, so it is recommended to check with the Redemption Center or Bottle Depot for a more accurate estimate. You can also check your account balance or contact Return-It for more information about the status of your refund.\n\t\t\t\t\t\t<h4 tabindex=\"0\">Is there a minimum number of bags or containers for ReCollect?<\/h4>\n\t\t\t<p>1 bag with at least 150 containers. If you have smaller bags please have around 150 containers<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">Do I need to be home on collection day?<\/h4>\n\t\t\t<p>You don&#8217;t have to be home. Just have your bags placed in your secure location by 8 am and directions filled out for the driver in the comments section.<br \/>We also don&#8217;t need anything sorted. We do need containers to be placed in big garbage bags (no boxes!) for your first pickup<\/p>\n\t\t\t\t\t\t<h4 tabindex=\"0\">How long does it take for you to count the containers?<\/h4>\n\t\t\t<p>Typically, within 48 hours from time of pickup.<\/p>\n            <a href=\"\/qld\/eligible-containers\" target=\"_self\" role=\"button\">\n                        What containers can I return? \n                    <\/a>\n            <a href=\"#\" target=\"_self\" role=\"button\">\n                        Back to Top\n                    <\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>There are a few easy ways to return your eligible containers and collect your 10c refund. Each refund point is a little different, read below so you can choose what suits you best Find out what&#8217;s best for you Cash-Back Depot Depots are large, staffed recycling centres where our team is ready to help.They&#8217;re built &hellip; <a href=\"https:\/\/www.returnit.com.au\/qld\/ways-to-return-it\/\">Continued<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-613","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ways to Return-It - Return-It Queensland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.returnit.com.au\/qld\/ways-to-return-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ways to Return-It - Return-It Queensland\" \/>\n<meta property=\"og:description\" content=\"There are a few easy ways to return your eligible containers and collect your 10c refund. 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